Office Hours
Monday - Thursday 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 12 noon
Saturday 9:30 a.m. - 11:30 a.m. (sick only)

-	We are closed daily from 1:00 p.m. to 2:00 p.m.
-	Our office hours are by appointment only other than the WALK-IN hours of 8:00 a.m. - 9:00 am. Mon- Fri and 9:30 a.m. - 11:30 a.m. on Saturdays.
-	We try to separate the appointment times of sick visits from well baby exams as much as possible.
-	The office is CLOSED on the following holidays: Memorial Day, July 4, Thanksgiving Day, Christmas Day, New Year's Day, and Labor Day.
-	If your child is ill and you need to make an appointment to be seen or if you are not sure if your child needs to be seen please call our office as early in the day as possible. This will help us work in all emergencies in a timely fashion.

After Hours/ Weekends
We encourage parents to make phone calls to our office during office hours when our staff is available to best serve you, but if a concerning situation presents itself after our office closes, we provide medical advice through an answering service staffed by skilled registered nurses. These nurses have access to Dr. Esensoy should the need arise.

Location and Map
Our address is 1540 Purdue Drive, Suite 101 (off Raeford Road across from Stein Mart/Harris Teeter Shopping Center) Please click for map

Insurance Plans and Payments
-	We participate in most major insurance plans. We accept cash, personal checks (processed electronically upon receipt) and VISA/MC
-	All deductibles and co-payments are due at the time services are rendered. If you do not have an insurance card you must provide all information needed to verify coverage and file claims or you would be expected to pay in full for all services rendered.

Late and Missed Appointments
If you arrive for your appointment more than 15 minutes late, there is a chance that we will not be able to accommodate you. If you are running late, please call us ahead of time, we will then be able to determine if your child can still be seen despite a late arrival or if it is necessary for us to reschedule your appointment. Please notify us of an appointment cancellation at least 24 hours in advance of your scheduled appointment time. There is a No Show policy in place which may result in dismissal from the practice if there are repeated no shows.